Privacy notice
This notice explains which personal data QProcess processes when you visit this website or contact us, why, on what legal basis, for how long and with whom it is shared. It is written to meet the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK).
Request a quoteData controller
QPROCESS Dış Ticaret Limited Şirketi, Fenerbahçe Mahallesi, İğrip Sokak No:13/1, 34726 Kadıköy / İstanbul, Türkiye. Email: [email protected].
Which data we process
Emails and enquiries
name, company, job title, email address, phone number, country and the content of your message.
Quote requests and attachments
the details above, plus drawings, 3D models, specifications and other files you send. These are mainly technical data, but they can contain names or contact details.
WhatsApp messages
if you contact us through WhatsApp, your phone number, name and messages. WhatsApp is a service of Meta, and its own terms and privacy policy apply.
Server logs
when you visit the website, our hosting provider Cloudflare processes technical data such as IP address, date and time, requested page, referrer and browser type, to deliver the site and protect it from attacks.
Website statistics
we use Cloudflare Web Analytics, which counts page views without cookies and without building user profiles.
The website has no user accounts and no newsletter.
Quote form
When you send a request through the quote form, we process the details you enter: name, email address, company (optional), the files you attach, a download link and a message if you add them, your consent and the page language.
Sign-in with Google or Microsoft (optional)
if you choose this, the provider tells us your name and your email address, and that the address is verified. We receive nothing else from your account and keep no access to it. For the sign-in, a technical cookie is set for 10 minutes and then deleted. Google or Microsoft process the sign-in under their own privacy policies.
Storage
the request and the files are stored in a private Cloudflare R2 storage bucket located in the EU. The files are not publicly accessible; QProcess downloads them through time-limited links.
Bot check
Cloudflare Turnstile checks that the request comes from a person and not from a bot. Turnstile processes your IP address and technical signals from your browser and sets no tracking cookies.
Emails
the notification to QProcess and the confirmation to you are sent through Resend, an email delivery provider (see “Who receives data”).
Deletion
files uploaded through the form are deleted from the storage after 90 days. The request itself is kept as commercial correspondence (see “How long we keep data”).
Purposes and legal bases
| Purpose | GDPR | KVKK |
|---|---|---|
| Answering enquiries, preparing quotations, carrying out orders | Art. 6(1)(b), steps before and performance of a contract | Art. 5(2)(c), establishment and performance of a contract |
| Business correspondence, website security and statistics | Art. 6(1)(f), legitimate interest | Art. 5(2)(f), legitimate interest |
| Keeping commercial and tax records | Art. 6(1)(c), legal obligation | Art. 5(2)(ç), legal obligation |
How long we keep data
We keep personal data only as long as needed for the purpose for which it was collected. Commercial correspondence and records relating to quotations and orders are kept for the periods set by Turkish commercial and tax law; under the Turkish Commercial Code (Art. 82), commercial books and correspondence are kept for ten years. After that, the data is deleted or anonymised.
Who receives data
Cloudflare, Inc
hosts this website, processes server logs and statistics, stores quote form files and runs the Turnstile check. Cloudflare may process data outside Türkiye and the European Economic Area, including in the United States. Transfers are based on the EU-US Data Privacy Framework and standard contractual clauses.
Our email service provider
stores the emails you send us.
Resend (Plus Five Five, Inc., USA)
sends the notification and confirmation emails for the quote form. Emails are sent from its EU region; Resend may also process data in the United States. Transfers are based on the EU-U.S. Data Privacy Framework and standard contractual clauses.
Manufacturers
receive only the drawings and technical data needed to quote or produce your part. Your company name and logo are removed from drawings first, and your contact details are not passed on.
Freight forwarders and customs brokers
receive the data needed to ship an order.
Public authorities
receive data where the law requires it.
Transfers abroad take place under KVKK Art. 9 and Chapter V of the GDPR.
Cookies
This website sets no analytics, advertising or tracking cookies. Cloudflare may set a strictly necessary cookie to protect the site from automated attacks. No consent banner is needed for this.
Your rights
Under the GDPR (Art. 15 to 22) you have the right of access, rectification, erasure, restriction of processing, data portability and objection. Under KVKK Art. 11 you can ask whether your data is processed, request information about it, learn the purpose of processing and whether it is used accordingly, know the third parties in Türkiye or abroad to whom it is transferred, request correction or deletion, object to a result against you arising solely from automated analysis, and claim compensation for damage caused by unlawful processing.
To use these rights, write to the address above or email [email protected]. We answer free of charge within 30 days at the latest (KVKK Art. 13).
You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU member state where you live or work, or in Türkiye with the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).
Changes
We update this notice when our processing changes. Last updated: 15 October 2026.
Send your drawing. You get a quotation in 3 to 5 working days.
Your drawings are handled confidentially; NDA on request.